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  • How long is Explosoft GPS tracker warranty period?
    12 months warranty from the date of Installation.
  • Have your GPS devices been certified by SIRIM?
    Yes, our GPS devices have been certified by SIRIM.
  • What is the voltage range in your GPS device?
    The voltage ranges from 9V - 36V.
  • Do your Company provide onsite installation service?
    Yes, we do.
  • How long does it take to install a GPS device?
    Approximately 30 minutes. If there is a technical problem, it may be extended to 45 minutes or an hour.
  • Can a user installs the GPS device by his own?
    Yes he can, but our Company will not grant any warranty.
  • Can GPS tracker be installed at motorcycle?
    Yes, GPS tracker model No. EX100.
  • Do I need to pay for the sim card in a GPS tracker?
    Yes. Explosoft GPS trackers are dependent on cellular network via sim card for real-time tracking.
  • Does GPS tracker work when my vehicle crosses the border of Singapore or Thailand?
    Yes it works, as long as the sim card in your GPS Tracker has Roaming Service.
  • How many GPS Tracking Systems are there in Explosoft ?
    There are 3, [], [] & [].
  • How long will your GPS tracking system be updated?
    We will update our GPS tracking system regularly at 10 - 30 seconds.
  • Is your GPS Tracking System available on iPhone and Android smartphones?
    Yes, it is available in the App Store and Google Play Store.
  • Can a user add a sub-account to access to the System?
    Yes, the user can.
  • Could your System’s Data be exported to excel file or pdf ?
    Yes, our System’s data can be exported to excel file or pdf.
  • Can I reset my password ?
    Yes, you can.
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