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Frequently asked questions
12 months warranty from the date of Installation.
Yes, our GPS devices have been certified by SIRIM.
Our GPS devices operate within a voltage range of 9V to 36V.
Yes, we provide onsite installation services for all our GPS tracking systems.
Approximately 30 minutes. If there is a technical problem, it may be extended to 45 minutes or an hour.
Yes, a user can install the GPS device themselves, but please note that self-installation voids the warranty provided by Explosoft.
Yes, GPS tracker model No. EX100.
Yes, Explosoft GPS trackers require a SIM card for real-time tracking, and the cost of the SIM card is borne by the user.
Yes it works, as long as the sim card in your GPS Tracker has Roaming Service.
There are 3, ie.at [www.gps2u.my], [www.gpstrack.com.my] & [www.tracksolid.com].
Our GPS tracking system updates every 10 to 30 seconds to ensure real-time tracking accuracy.
Yes, it is available in the App Store and Google Play Store.
Yes, the user can.
Yes, our System’s data can be exported to excel file or pdf.
Yes, you can.
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